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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 7610 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 11782 Views
  • 0 replies
  • 6 Helpful

Resolved! Do I need to request 5G or should it just work?

Do I need to request 5G or should it just work?I entered into a 5g plan a few months ago when I only had a 4G phone, I now have a 5G capable phone (Google Pixel 7a) but I'm  still only getting 4G. Can anyone tell me if I need to request 5G or should ...

Re: Is it just me or is ee phone signal poor

I've experienced the same thing. I always used to have great mobile data signal. I've been with EE maybe 10 (?) years and since the start of the year have noticed that I have zero/1 bar and applications regularly drop out. It's a bit pointless having...

NZinNI by Visitor
  • 327 Views
  • 1 replies
  • 0 Helpful

4G issues

Hi, I have a Samsung S10 which I've owned for 5 years now, however since March of this year I've been unable to get a 4G signal anywhere within Merseyside and Manchester both indoors and out. Outside of these areas however it's fine. I've checked the...

Signal down

Anyone else had no signal at all today? Just messaged EE on fb and got this messageSorry all of our guides are resting at the moment. Our opening hours are 8AM - 9PM Monday to Friday and 8AM - 8PM Saturdays and Sundays.Resting? **bleep**..why they no...

Sophs by Visitor
  • 413 Views
  • 1 replies
  • 0 Helpful