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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3945 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3164 Views
  • 0 replies
  • 5 Helpful

Signal booster

Recently moved house, mobile signal outside is good, but inside the house is awful. Any tips for some sort of signal booster? Dont want to rely on WiFi calling alone. I have phoned EE and they were unable to help. Thanks 

SLA86 by Investigator
  • 2358 Views
  • 5 replies
  • 0 Helpful

Resolved! Phone service

I’ve got no service what so ever and I can’t ring text or even get on google unless I’m on WiFi and I don’t have WiFi unless I’m home 

5G Signal near New Cross Station London is horrible

I recently just switch to EE's unlimited 5G mobile phone plan, because I have heard good things from multiple sources, and I don't want to use my shared house's slow wifi while it's being used by many tenants at the same time. One of your staff guara...

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4elvin by Valued Contributor
  • 1829 Views
  • 30 replies
  • 2 Helpful

Data

I can’t use my phone for calls, text messages , ect my data not working at all . 

S84j by Investigator
  • 328 Views
  • 5 replies
  • 1 Helpful

Phone has completely stopped working

My sim has completely stopped working, I can’t call anyone, no one can call me, your chat isn’t working on the app and from what I’ve read, the only way to actually get some help on this is to call someone. But I don’t have another phone. Surely ther...