Signal

Pmill
Explorer

Hi I have a galaxy s10 90% of the time I have zero bars on the phone and hardly goes to 4g stays on e while I'm in the house but even when I go out it's still not the greatest of signal and poor connection 

3 REPLIES 3
Pmill
Explorer

I have even tried the signal checker but everything it says it can't get the correct information I have location turned on and set up address but nothing.  I'm sat here now with zero signal only way to do anything is through my wifi

bristolian
EE Community Star
EE Community Star

Is this a recent problem?

WiFi-calling is intended to provide good indoor service where no mobile coverage is available, sounds like it's doing the job.

What are the problems you're having with outdoor coverage?

Rach_H
EE Community Support Team

Hi @Pmill,

Welcome to the Community!

We don't want you to have any trouble with your connection, so there's a few things I'd like to look at. How long has this been happening, and do you still have the same issue if you try using the SIM in another phone?

Rach