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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3110 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2419 Views
  • 0 replies
  • 5 Helpful

Mobile phone not ringing from landline

Not sure if anyone has any experience of this - I’m hoping so as I’m at a loss. My EE mobile phone works fine (it’s an iPhone 13).  It rings when people call no problem.  My landline also works fine, it rings when people call and I call people from i...

TMM by Investigator
  • 2026 Views
  • 8 replies
  • 0 Helpful

Re: Coverage in Anfield

I'm in anfield having same issues since 31st January. Weak/slow speeds laggy buffering.  No date on resolvement of this issue I'm new to EE and this is poor start to my contract I do not have broadband at home so rely on my mobile device 

Robmc76 by Investigator
  • 340 Views
  • 3 replies
  • 0 Helpful

no mast on DH9 since dec

put in a complaint and ask for money off bill or leave with no charge. you get offered money off bill for 3 months(includes sim only) or to leave at no cost to you. 

tiger850 by Explorer
  • 263 Views
  • 1 replies
  • 1 Helpful