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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 793 Views
  • 0 replies
  • 4 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 468 Views
  • 0 replies
  • 5 Helpful

No Service

Please help! my phone was lost and I got a replacement sim. I have spoken to EE who say the sim is active, but I have no service and I am unable to add my number to receive iMessages or calls etc. I have tried removing the sim, updating the phone, ai...

Dilys123 by Investigator
  • 534 Views
  • 11 replies
  • 1 Helpful

Internet access

I keep getting a message saying no Internet access whenever I'm out. Never been a problem till recently. Use a few parking apps and each time I go to use one I'm given this message. What can I do? 

Government gateway

Hii have just moved over to EE, I seem to be getting calls/ texts from everyone apart from my government gateway id log in. They send a code through to my Number to verify it’s me. It used to come through in seconds until I moved to EE. Anyone experi...

No service

Had no mobile network service for around a week now, it was following the latter of the two storms that have gone through the UK so I put it down to storm damage and assumed service would soon be resumed.Still nothing. Can anyone from EE confirm if t...

Call does not shoes on screen

If someone calls me most of time my mobile is not showing on screen its only ringing and when I use to watch a video it makes a problem in video it takes 0ne or 2 seconds back and play in middle?

Complaint

Hi my booster box is terrible it’s the expensive bundle nearly £80 each month it’s useless can’t get signal in bedrooms and living room I am really  upset about this as kids can’t do much when they can’t get signals also I was informed the super five...

Ann4787 by Explorer
  • 338 Views
  • 4 replies
  • 0 Helpful