29-09-2024 05:55 PM
Jack o’ Sullivan disappeared after a night out on 2nd March 2024. EE have refused to give the cell mast data to Jack’s family, despite the phone being registered to his mum Catherine.
COME ON EE time to give the data to the family, this will solve so many unanswered questions that they’ve been experiencing.
#FINDJACK
29-09-2024 05:34 PM
Jack o’ Sullivan disappeared after a night out on 2nd March 2024. EE have refused to give the cell mast data to Jack’s family, despite the phone being registered to his mum Catherine.
we need to put the pressure on to EE to give the data to the family, this will solve so many unanswered questions that they’ve been experiencing.
#FINDJACK
29-09-2024 06:01 PM
Hi @Sophie246
Have the police not obtained this information, plus a lawyer could obtain it.
Thanks
29-09-2024 06:07 PM
I would like to believe my phone company WOULD furnish this information if it happened to my family - Its the reason all my childrens phones are registered in MY name.
EE, can you confirm this is correct? That you will refuse to furnish this information if one of my children went missing.
EE Major Stakeholder
29-09-2024 06:11 PM
Hi @Spy_Catcher
Data protection as EE like any company cannot just hand out information that is why the police or a solicitor via the legal process can obtain this information. As this is a missing person I would be surprised if the police don't already have this information.
Thanks
29-09-2024 06:17 PM
Jack o’ Sullivan disappeared after a night out on 2nd March 2024. EE have refused to give the cell mast data to Jack’s family, despite the phone being registered to his mum Catherine.
COME ON EE time to give the data to the family, this will solve so many unanswered questions that they’ve been experiencing.
#FINDJACK
29-09-2024 06:44 PM
The police have been issued this data but they’ve let the family down repeatedly, including missing his last sighting on CCTV, and are stonewalling the family and their advisor.
The police themselves have told the family that they can’t give them the cell mast data, and that they will need to obtain it from EE. The family have a decorated missing person’s advisor, a private PI, and a private specialist cyber investigation team working with them, and are hitting about against brick walls.
What would you do if your son was missing? Give up?
29-09-2024 06:49 PM
Besides, the EE account is in his mum’s name.
They are working with a lawyer too to cover every avenue.
We are the community here, making the noise around it, because only those who shout the loudest get heard.
29-09-2024 06:50 PM
Go to court and obtain it legally via a court order.
Spamming EE community forums isn't going to help your cause and while I sympathise with your cause obtaining this information legally is the best option.
Thanks
29-09-2024 07:17 PM
Jack O Sullivan is a missing lad! Release the data!