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Slow 5G

may755
Contributor
Contributor

‎25-09-2024 01:28 AM

Is it normal in London to consistently get under 20mbps on 5G?  Even with full bars? 

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4 REPLIES 4
may755
Contributor
Contributor

‎24-09-2024 05:07 PM

Does anyone else find very high latency (1042ms) and low speeds (27.5mbps) even with full bars 5G? 

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bristolian
EE Community Star
EE Community Star

‎25-09-2024 08:39 AM

Is this consistent across different locations? Or specific to some?

may755
Contributor
Contributor
In response to bristolian

‎25-09-2024 08:41 AM

Different locations and times across London. 

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Leanne_T
EE Community Support Team
In response to may755

‎25-09-2024 04:29 PM

Hi @may755 

Thanks for coming back to the community. 

Have you reported the slow speeds on the Service Status Checker? If you enter the postcodes and report the issues this will be looked into by our network team. 

Leanne 🙂

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