Text messages about missed calls without the phone ringing

[hollyt50]

I'm having this same issue. My phone is next to me and doesn't ring, but I get a missed call text but nothing in my recent calls. When I phone back, the caller says my phone was ringing, so wasn't going straight to voicemail. Happening more and more.  Also happening to my friend on O2 who also has an iphone, but a different model, so must be a software issue?...

Haven't found any help for it, but it is infuriating.

[Katie_B]

Hi @hollyt50. 

Welcome to the EE Community. 

Thanks for coming here and letting us know this is being experienced on other networks also. 

Is your handset running on the latest software?

Katie

[bristolian]

Does your phone show VoLTE/4G-calling when this happens?

[hollyt50]

No.

[Christopher_G]

Hi @hollyt50 

Could you pop your postcode into our coverage checker and hit 'check status' please? It will let you know if we're aware of any maintenance works in your area.

Chris

[PlantPower]

Hi, I wrote a reply but seem to have created a new topic!

https://community.ee.co.uk/t5/Mobile-Network-discussions/Re-Phone-not-ringing-just-get-text-notifica...