I purchased a mini router out of a little shop in Oswestry it came with no box or instructions on how to use but it has a slot for a SIM card so I purchased a sim topped it up and inserted it it’s showing there’s 4g but I can’t connect as I don’t hav...
I am accessing My ee from my laptop and it is giving me an error whenever I try accessing the add-ons page. Furthermore, the app isn't working on my phone, Oppo F11 pro. How do I go about it?
Hi, Can someone please tell me what is happening in the following postcode xxx xxx. We have no service and use an external 4G router for our internet. I can see there is an outage when I search the status but it doesn't explain exactly what the issue...
My internet speed is doing this yet again. Going really low and nearlly cutting off. Can you just send an engineer to fix this problem?
My mobile data has suddenly stopped working today. I have lots of data left and have switched my phone off. Please help. Thank you
So, my daughter's Virgin Media router is dead, and I decided to buy her an EE 4G mini hub so that she has some sort of service whilst VM sort the problem out (5 days!). It's preloaded with 30G. After 2 and 1/2 days it's run out. She tries to regis...
Hello I bought in France a 15 pounds prepaid simcard, but I do not have the 15 pounds on my data credit? When you buy a sim card from 15 pounds do you have 15 pounds to spend already credited on you sim or do you have zero? If someone can answer my q...
Can I add my wife’s name to my mobile and broadband account details
Hello everyone! Recently (last few months) moved to the 5Gee router with external antenna because the copper lines to the property I live at are extremely poor. The village has had a 5g mast put up and just waiting for activation so I can have decent...
