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Intermitent internet

Hi over the past few weeks our internet has been dropping in and out. We keep getting texts saying there is a problem in our area and then other texts when it comes back on. This has been going on for at least three weeksand we are not getting told w...

Kinsey5156 by • Valued Contributor
  • 461 Views
  • 4 replies
  • 2 Helpful

Data

Hi, I have 100GB EE Broadband allowance and I am now down to 5GB left renewing in 5 days time.I would like to track my usage day by day without logging on and making notes of usage. Is there a way of tracking this through the App? Thank you in advanc...

RSteffi by • Explorer
  • 487 Views
  • 5 replies
  • 4 Helpful

Sim only

Im currently getting a sim only plan to add on to my account but they will send a security pin to my account number which is in my router.  Can this be avoided?? regards mark

reid208 by • Visitor
  • 292 Views
  • 1 replies
  • 0 Helpful

4 Gee wifi mini red wifi

I have a 4 gee wifi mini that was working wonderfully on trips away.  It has not been used for a while but is set up with a 12 month bundle and credit till March 2023.  On a trip last week I got the red wifi indicator with internet connected without ...

mccutchv by • Visitor
  • 322 Views
  • 1 replies
  • 0 Helpful

Upgrade

I am due an upgrade on my EE 4G Home Routeri don’t have an EE phone so don’t know hoe to contact by phonemy EE log in says the account holder can do the update but I am the account holder can you help 

Mini ee Wifi Unit not working

I have an ee Mini that I have been using for a while (over 18 months) without an issue but has stopped working. I can connect to the tech and logon to EE but states Device connected but shows no Wifi. When I try to connect it just has an "unsucessful...

Mobile Mini Wifi not working

My mobile mini wifi router has stopped working.  When I turn it on the lights flash blue and it then turns off.  I've taken out and put back the battery and SIM, but no change.  Any suggestions?  Do I need a new SIM?  If so how do I get one without s...

Anoif100 by • Investigator
  • 485 Views
  • 3 replies
  • 0 Helpful

Port forwarding appears to not be working

I have a 4/5G router and I'm failing to get port forwarding to work. I've confirmed IP address for WAN port, enabled port forwarding rule, however, I see no forwarded packets on my server. When I investigate the router, there is no system logging of ...

cloudbase by • Investigator
  • 1886 Views
  • 5 replies
  • 1 Helpful
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