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Unlimited data on 4g router running out of data

I have a unlimited package with the 4g router and it’s been fine for months and suddenly it’s stopped working and online says that there is only 8gb left of 100 but it’s the unlimited package? How has it run out of data if it’s unlimited? how can I f...

Ee4g router password

I have an Ee4g mobile router and I can't login using the password on the vack, I don't remember changing the password. Is there a way to change it? 

Resolved! Data only sim

Looking to use one of the 12 month data only sim in a mobile wifi.It will be used infrequently - just needed for convenience/ emergency use.Does the number get cancelled if not used after aperiod even if its purchased for 12 months

Belse by • Investigator
  • 1244 Views
  • 7 replies
  • 1 Helpful

Mobile WiFi connection failure

My mobile WiFi has suddenly stopped working.  When I try to log in I get a message saying "login to Web management account to access the Internet". When I do this I get a message saying "connection failed, profile invalid, contact service provider "....

Billh1 by • Investigator
  • 3056 Views
  • 17 replies
  • 2 Helpful

Connecting Raspberry Pi to EE Data

I have a Raspberry Pi 4 with a SIM7600X 4G modem connected. I have a valid EE SIM but am struggling to get the Pi to transfer files over a data connection. Anyone got any clues?

H112-372 unlock code

I requested an unlock for the device over 15 days ago and no one has responded to request more information or with a code ?how long does it normally take ? thanks

Jimore by • Explorer
  • 506 Views
  • 2 replies
  • 0 Helpful

Upgrade mobile broadband

Hello, I want to upgrade my mobile broadband data limit but can’t find a way to do this on the website. If I select the upgrade option I’m only offered the choice of a new plan with a new device, which I do not want. I can’t find any option for a dat...

kallieb by • Explorer
  • 399 Views
  • 1 replies
  • 0 Helpful

Does 4gee wifi mini work in 5g area?

I was advised to buy this to WFH in new flat with no broadband. My 5g phone hotspot picks up signal and serves laptops, Netflix etc simultaneously with excellent signal.. EE coverage checker says that the 4gee mini Wi-Fi device will not work in the a...

Chloe181 by • Explorer
  • 565 Views
  • 2 replies
  • 2 Helpful

Resolved! HELP! EE WIFI MINI

Hi,I have a 4GEE WIFI MINI which ive had a long time. Not used it for a while but going away in a couple of weeks, so charged it up and went to top up/ look at what data is left (there should have been around 80gb but i understand theres a time limit...

5G queries

I am looking at going for an EE Mobile device 5G, to replace Fibre broadband with BT, due to poor service. Looking at the online tracker, 5G is not yet available in my area, and no actioned date of exactly when. However for a few weeks now, I have be...

Paul2226 by • Investigator
  • 496 Views
  • 3 replies
  • 2 Helpful
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