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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 9211 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 23064 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 489687 Views
  • 0 replies
  • 12 Helpful

EE?

Does anyone else using EE mobile lose the will to live trying to do anything on the app or online, I pay monthly for a package which is fine well  was don’t know if it still is as I had to remove my expired card which is one of two that was registere...

466958ADY by Investigator
  • 327 Views
  • 3 replies
  • 0 Helpful

Resolved! Wrong account holder

Somehow my 16 year old son has been set up as the account holder on the my ee app. I need to change it back to me but can't figure out how. Any help would be great.

Account

I want to see my account. this is no improvement this is not user friendly