Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hello, I have been trying to upgrade my sons iPhone 6 but every time I try and upgrade it says page not found. I have a plan picked out for him but it won’t let me upgrade. He has had this phone since 2019 so is really due an upgrade.
tried adding a direct debit, the page crashed, but got an email confirming DD added, then tried to change direct debit date from the random 10th of the month, again, on save it crashed, then tried once more... you have reached the maximum tries... aw...
Hi,Is the EE app not working or is it just not working from my side? It has been a week now since it says about some maintenance work.
'Message Us', they say...Why is it that a company whose fundamental existence is built upon the act of communication, cannot have a functional chat support system?It's pretty embarrassing for a business as big as EE.You go to the 'Contact Us' page an...
Hello
I have an icon on my screen to tell me I have a message but I have turned it off but still the icon remains,I have been in your shop but even they don't know what to do, have tried to ring you but all I get is more messages but no one to speak to ?
I cannot access my account
Hi,I've received an email today saying I need to revalidate my ee perks account, but it keeps failing.I logged into my ee perks account, clicked the link to revalidate, the form asks me to enter my company and personal email addresses, but when I sub...
The new app is not an upgrade.It is a pain. Please return to the previous one. It was much better.
