Unknown call

okemwahesbon27
Visitor

I have received a call from this number 02922640354 claiming that they are EE agent from Cardiff. The person says EE is providing a 30% discount but I suspect it could be a fraud. Is this number originating from EE?

4 REPLIES 4
Katie_B
EE Community Support Team

Hello @okemwahesbon27

Welcome to the community. 

I am not familiar with this number, if you wish to confirm any discount our customer care team will be happy to look into this for you. 

Katie

Chris_B
EE Community Star
EE Community Star

@okemwahesbon27   That’s got scam written all over it.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
plumbago-blue
Visitor

Just had the same call except with a 40% discount! When I asked why they didn't know how much my monthly bill was if they were from EE, the guy just said "err." I hung up.

bristolian
EE Community Star
EE Community Star

The key question to ask any of these callers purporting to call "on behalf of EE" or "from the EE Upgrades team" - or other similar phrases - are they calling from EE directly or from a third party. Although not an impossibility, they will rarely lie to this question.

Another giveaway is to ask you what your monthly bills or plan is. EE would know.