EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 595909 Views
  • 0 replies
  • 12 Helpful

are App not working

Can you please advise when the ee app will be operational ? I have deleted and reinstated the app on multiple occasions and have got to varying stages of logging in after I've installed it before it crashes. this whole sorry situation started when th...

Roaming help

I need help adding the roaming bundle £15 my account on the website isn’t letting me 

Rowena6 by Visitor
  • 357 Views
  • 1 replies
  • 1 Helpful

Additional line & separate My EE account

Hi,I recently took an additional connection on my account for my wife to use. All went OK, SIM arrived and we've ported the number over.Wanted to create a "My EE" account for my wife, I know I'm the bill payer, buy got the impression she could still ...

Can’t see upgrades

Every time I try to see upgrades I get met with a page saying “Sorry! We couldn’t find that page…”Why is this happening?yes I cleared cache, different browser, desktop pc etc. Can’t view store at all when logged in but can when logged out. Is EE tryi...

Kevvv94 by Explorer
  • 615 Views
  • 3 replies
  • 0 Helpful