Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi, I have just joined EE from Sky. I want to add additional lines to my account for my children, however, when I try to do it online or via My EE app it won’t let me do it & asks me to call up. Can anyone explain why?
Hi
I am having difficulty with the ee app, I am trying to find out what my bill is but there is no option on the app. Please can someone help
I am a BT customer and as BT and EE are now partners I was told that I could get better deals on mobile hand sets. Am having trouble with this. How do i link my bt and EE accounts together to save the hassle of double work? Thanks
Just downloaded app as want to download esim so I can transfer to new phone but asking for 4 number pin? Where can I find out what my pin is?
hello , my payment Card Has expired and if i want to add a new one there is a problem with autorization and verification is needed how to do it ?
Hi,My EE broadband has come to an end, so yesterday I sorted out a new contract. Afterwards I noticed I have two accounts on the 'Manage your Account' page, my question is will the old one stop, or will I get charged for both accounts?
