Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
where do you see the 2 account numbers? I cant find it
Seems a few people have the same problem as me, the site just telling you to contact the bill payer. I've even visited my local ee shop and was told it would be sorted and still nothing.
Hi trying to look at my upgrades and apparently I am not the account holder?
Every time I try getting into my account to access my details. It’s telling me I need to register a number when putting in the number registered to this account it’s telling me the number is already registered and I need to add another 路 the only ot...
I tried to get on the my EE app this morning to check on my bill but I cannot get on the login in page
Why is the website so bad? Trying to navigate to see IPad deals, won’t allow me to until I log in. Create and account then I have to link my EE phone, which I don’t currently have. So I go to see IPAD’s again whilst logged in and it takes me back to ...
What solution please help
It’s different
Does anyone else using EE mobile lose the will to live trying to do anything on the app or online, I pay monthly for a package which is fine well was don’t know if it still is as I had to remove my expired card which is one of two that was registere...
Says am not account holder need changing
