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I want to increase my spend cap whilst I’m away how do I do it

LF28
Visitor
 
1 SOLUTION

Accepted Solutions
Alex_M
Star Contributor
Star Contributor

Hi @LF28,

To change your spend cap, you can do any of the following:

  1.  on the My EE app go to Mobile Plan > Settings > Spend Cap
  2.  log in to My EE and go to Account Settings > Manage plan > Spend cap
  3.  text SPEND CAP to 150
  4.  call 150 from your EE phone

Thanks,
Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM

View solution in original post

6 REPLIES 6
Alex_M
Star Contributor
Star Contributor

Hi @LF28,

To change your spend cap, you can do any of the following:

  1.  on the My EE app go to Mobile Plan > Settings > Spend Cap
  2.  log in to My EE and go to Account Settings > Manage plan > Spend cap
  3.  text SPEND CAP to 150
  4.  call 150 from your EE phone

Thanks,
Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM
Queenbrownin
Visitor

How do I increase my spend cap

James_B
EE Community Support Team

Hi @Queenbrownin,

Welcome to the EE Community. 🙂

Please see How Do I Set Up and Manage Spend Cap? | Mobile Help | EE.

Hope this helps.

James

Angelicamawete
Explorer

I want to increase my spending cap

I tried that but hasn’t worked 

James_B
EE Community Support Team

Hi @Angelicamawete,

Welcome to the EE Community. 🙂

What happens when you try to change your spend cap?

James