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My EE app/website offline

Aburton2
Visitor

‎10-10-2023 04:56 AM

Just tried to log in to app but it says it is offline for 'improvements'. Same for the website. I need to check my balance and top up - I think my balance is zero but not sure. I am not in the UK so therefore I can't call or text 150 to top up or get support because I don't have credit. When will the app be back? I urgently need use of my EE sim card. Thanks. 

0 Helpful
2 REPLIES 2
Northerner
Grand Master
Grand Master

‎10-10-2023 06:12 AM

Hi @Aburton2 

Text BA to 150. 

This will give you an overview for free. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
Chris_B
Grand Master
Grand Master

‎10-10-2023 07:25 AM

@Aburton2   It’s working now.  

0 Helpful