Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
I have updated the EE app on the iPhone and I already miss the previous version.Each time I open the app it asks me to sign in. Doesn’t recognise my auto login using Face ID (the previous version did)Then each time it asks me to set a pin and keeps t...
Since last update the app won't let me login I can't do nothing
Hi, won't let me login to the app on my phone. No matter what I do, turn off, uninstall, reinstall still says there's a problem, try again later
I am the account holder but the app says I am not.. it suggests I get the account holder to log in to make changes but I am the account holder and I pay the bills from my personal account!
Hi, I need help about my online account , I can’t throw it in my account can you help me please
since updating the app were unable to gift data to family members. Can this be fixed at all
I have a family account with three numbers/phones and have regularly shared data, until now. When logging in to my account there is no longer an option to do this? Has it been moved? Or has it been discontinued? If so when and why? This is a major fe...
