Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Ive had a text message from EE saying i have been given 30days free data for my birthday, and to text yes to 1216 to accept, i never ever reply to text messages, but i didnt think and ive messaged the 1216, ive had no further messages and now im worr...
Hi,I’ve just joined ee and when I open the ee app it says ‘Hey NotSet’ as my greeting on the homepage. Can anyone please tell me how to change it to my name pls? I’ve set my name in my profile but this hasn’t made a difference.Thank you!
So recently after a 2 year contract with ee I've gone for a years sim only, email received saying its all set for 19 July 23, looking at ee app it still displays my old contract. Should I be concerned its not done or wait for the bill date to hit an...
How do I retrieve stuff from recycle bin?
The app is broken for many and developer responses to Play Store reviews saying this are annoying. Just say you know it's broken and you are sorry, not contact us on social media, or we are always updating. We want a working phone app from a supposed...
I cant login to either the app or the website to access my account - I keep getting a 'Ooops theres been a problem' error. Is anyone else getting this or is it specific to my account? Any idea how I fix it?
Hi Its over a week and I'm trying to gift data to my daughter and the site just doesnt work. And the calls dont work. How to resolve this
Hiya my sim card xxxxxxxxxxxx is not working. Could you please fix it for me thanks [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
