Odd formatting on EE Help webpage(s)
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10-11-2023 04:12 PM - edited 10-11-2023 04:20 PM
Not sure what has happened - using Edge, screengrab included. (Same effect in Firefox too!)
odd formatting
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10-11-2023 05:18 PM
Hi @354-
Same in Chrome.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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10-11-2023 05:52 PM
Which device are you both using, @354- and @Northerner? Just trying to replicate the issue and it's showing OK for me (Edge).
Chris
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10-11-2023 06:07 PM
@Christopher_G - PC - Windows 10
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10-11-2023 06:12 PM
Edge Version 119.0.2151.58 (Official build) (64-bit)
Mozilla Firefox - 119.0.1 (64-bit)
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10-11-2023 06:14 PM
@Christopher_G - What device are you using and version of Edge?
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10-11-2023 06:24 PM
Thanks @354-
Windows 10 Laptop, looks like I'm on a slightly older version: 118.0.2088.76.
I'll see if I can get this fed back, thanks for sending that information over. 🙂
Chris
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10-11-2023 06:31 PM
@Christopher_G - From the original screen grab, the chunks of text/info/content is there. But in order to see the content more clearly you have to highlight the text/content, this highlights the text content and is more apparent when selected. It seems like there is some type of layer on top that is making the text less visible?
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10-11-2023 06:33 PM
Yeah, those were my thoughts from your screen grab too, @354-
It looks like it would if a pop-up comes up.
Chris
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10-11-2023 06:39 PM
@Christopher_G - Here's a "highlighted" text screen grab. If you don't highlight the text, the content is barely visible. Hopefully the web team will have eyes on it! 🔧 highlight-text

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