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Odd formatting on EE Help webpage(s)

354-
Star Contributor
Star Contributor

Not sure what has happened - using Edge, screengrab included. (Same effect in Firefox too!)

odd formattingodd formatting

 

9 REPLIES 9
Northerner
EE Community Star
EE Community Star

Hi @354- 

Same in Chrome.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Christopher_G
EE Community Support Team

Which device are you both using, @354- and @Northerner? Just trying to replicate the issue and it's showing OK for me (Edge).

Chris

354-
Star Contributor
Star Contributor

@Christopher_G - PC - Windows 10

354-
Star Contributor
Star Contributor

Edge Version 119.0.2151.58 (Official build) (64-bit)

Mozilla Firefox - 119.0.1 (64-bit)

354-
Star Contributor
Star Contributor

@Christopher_G - What device are you using and version of Edge?

 

Christopher_G
EE Community Support Team

Thanks @354- 

Windows 10 Laptop, looks like I'm on a slightly older version: 118.0.2088.76.

I'll see if I can get this fed back, thanks for sending that information over. 🙂

Chris

354-
Star Contributor
Star Contributor

@Christopher_G - From the original screen grab, the chunks of text/info/content is there. But in order to see the content more clearly you have to highlight the text/content, this highlights the text content and is more apparent when selected. It seems like there is some type of layer on top that is making the text less visible?  

Christopher_G
EE Community Support Team

Yeah, those were my thoughts from your screen grab too, @354- 

It looks like it would if a pop-up comes up.

Chris

354-
Star Contributor
Star Contributor

@Christopher_G - Here's a "highlighted" text screen grab. If you don't highlight the text, the content is barely visible. Hopefully the web team will have eyes on it! 🔧 highlight-texthighlight-text