11-07-2022 12:01 PM
Ho do I close and delete my old my ee account?
Solved! See the answer below or view the solution in context.
30-07-2023 07:34 AM
Hi @Profile closed.
If you wish to delete your My EE account please get in touch with our customer care team.
Katie 🙂
11-07-2022 12:18 PM
Hello @logpig ,
Welcome to the community,
You will have to ring EE customer service, as they will have to give you a final bill, if you owe them money, you cannot do this yourself, can only be done by ringing customer service.
If you are on contract and still within the minimum term, they will have to work out how much you still have to pay and you have to give a minimum of 30 days notice. As you did not write whether you this is a contract account or pay as you go, I have given information for contract.
29-07-2023 06:26 PM
i cant delete the account
30-07-2023 07:34 AM
Hi @Profile closed.
If you wish to delete your My EE account please get in touch with our customer care team.
Katie 🙂
08-11-2023
11:43 AM
- last edited on
08-11-2023
12:09 PM
by
rvince
How to make account back
[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
08-11-2023 01:56 PM
Hello @Profile closed.
Welcome to the community.
How can we help?
Katie