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close and delete old my ee account

logpig
Visitor

Ho do I close and delete my old my ee account?

 

1 SOLUTION

Accepted Solutions
Katie_B
EE Community Support Team

Hi @Profile closed

If you wish to delete your My EE account please get in touch with our customer care team. 

Katie 🙂

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5 REPLIES 5
Schockwave
EE Community Star
EE Community Star

Hello @logpig ,

 

Welcome to the community,

 

You will have to ring EE customer service, as they will have to give you a final bill, if you owe them money, you cannot do this yourself, can only be done by ringing customer service.

 

If you are on contract and still within the minimum term, they will have to work out how much you still have to pay and you have to give a minimum of 30 days notice. As you did not write whether you this is a contract account or pay as you go, I have given information for contract.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
Profile closed
Not applicable

i cant delete the account

Katie_B
EE Community Support Team

Hi @Profile closed

If you wish to delete your My EE account please get in touch with our customer care team. 

Katie 🙂

Profile closed
Not applicable

How to make account back 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]



Katie_B
EE Community Support Team

Hello @Profile closed

Welcome to the community. 

How can we help?

Katie