EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 590146 Views
  • 0 replies
  • 12 Helpful

Something´s gone wrong

This is the third month in a row I am having trouble paying my bill online - each time I want to pay, I get "Something´s gone wrong" - I switched from Chrome to Edge, but still the same message.I don´t have the time to check every few hours - the las...

Link broadband/my ee app

 I can’t link my broadband online it keeps saying “error on our end”. the my ee app ain’t working and keeps saying I’m not the account holder and I can’t seem to fix this. 

Gift data- App & Website issues

Anyone else having issues gifting data?I've been trying on & off for 24 hours to gift data to my children. The app and website say they have trouble connecting to the server and to try again or contact them. I'm currently 25 minutes into a supposed 4...

App/ Online crash

The app and online services have been absolutely shocking today, my phone line was disconnected due to having £75 outstanding in the bill, which I was trying to pay today, couldn’t do it on the app, couldn’t do it online, was told I couldn’t do it by...

Wing091 by Explorer
  • 462 Views
  • 3 replies
  • 1 Helpful