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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 1380 Views
  • 12 replies
  • 1 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 16567 Views
  • 15 replies
  • 8 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 200006 Views
  • 0 replies
  • 10 Helpful

Gifting

GiftingSecond of the month and the app is down how am I expected to give data to other members of my family How is this possible I am having to use another account for my data We need to be compensated for this

Anil64 by Visitor
  • 317 Views
  • 2 replies
  • 0 Helpful

App update

Anyone else Having trouble accessing there accounts and noticed that after  2days now you get we’re carrying out an update and we’re sorry you cannot access your account as we are making it better for you 

Adydi2 by Visitor
  • 252 Views
  • 1 replies
  • 0 Helpful

Terrible new app ,

I was thinking of leaving EE when my contract expires in 6 days , trying to access anything on this new app has made the decision for me 

Chris515 by Visitor
  • 236 Views
  • 1 replies
  • 0 Helpful