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App and seeing itemised billing

Littlewoman19
Investigator
Investigator

I pay for itemised billing. on my app I was able to see calls and texts before the bill. Since two days ago I cannot do this. Where can I view the calls and texts now? 

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Littlewoman19  It should still be in the same location.  If it’s not working you might need to call customer services and request your account to be reset 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
imi2518
Investigator
Investigator

In the new updated app it's not possible now,  i think  it was very useful so can't understand why get rid of the option. 

I agree very frustrating I thought that was the benefit of paying for itemised billing