13-11-2023 12:04 PM
Hi, I have an old pay-as-you-go number that I would like to connect my account to, but it is already linked to my brother's account. Is there any way I can remove the pay-as-you-go number from his EE account and put it on mine without having the SIM?
Thanks
Solved! See the answer below or view the solution in context.
13-11-2023 01:59 PM
Hi @ahmedmamoon1.
Welcome to the community.
Your brother would need to provide permission for you take ownership of this number.
Our customer care team can help process the request.
Katie
13-11-2023 01:59 PM
Hi @ahmedmamoon1.
Welcome to the community.
Your brother would need to provide permission for you take ownership of this number.
Our customer care team can help process the request.
Katie
13-11-2023 04:24 PM
Is your a/c for a contract no.? If so, you can't mix a PAYG no. with it.