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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 605831 Views
  • 0 replies
  • 12 Helpful

EE App Bug Help - Android Phone

Samsung A71.1. On start-up the app takes >15secs to get to bio login, then >20secs to load account info. Is this normal?2. When switching back to the EE App (open in the background) all I get is a black screen. The App has to be closed and re-started...

MWF862 by • Investigator
  • 1990 Views
  • 14 replies
  • 0 Helpful

Forgotten EE app pin

Hi, This is to do with the app so sorry if this is the wrong community. When I downloaded the app I forgot to make a note of the login pin number. However, I can't change it without the original pin. Is there anything else I can do to get this change...

HGF20 by • Investigator
  • 8657 Views
  • 8 replies
  • 4 Helpful

Unknown call

I have received a call from this number 02922640354 claiming that they are EE agent from Cardiff. The person says EE is providing a 30% discount but I suspect it could be a fraud. Is this number originating from EE?

Resolved! EE won't recognise my ee number

I can get on my ee website (but have to log in each time) but every time I want to try and put credit on my phone it goes straight to "do you want to leave EE"What is that all about?Steve 

tebo53 by • Explorer
  • 1144 Views
  • 3 replies
  • 2 Helpful
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