EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 9211 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

Alex_M_0-1687766298066.png Alex_M_1-1687766331596.png img-07 copy.png Alex_M_3-1687766544821.png
Alex_M by Star Contributor
  • 23064 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 489686 Views
  • 0 replies
  • 12 Helpful

Shocking

Wow!!!  Just another company providing a terrible service but taking the money!!! How long does an app update take?? Total **bleep**!! Well done EE for being another all about the profit and no regard for the customer!!! 

Ben12311 by Visitor
  • 289 Views
  • 1 replies
  • 0 Helpful

Billings

Read moreTrying to pay my bill cantnopen the app Trying to pay my bill cantnopen the app 

EE App

This is a disgrace how long it’s taking to fix your app. Never seen an app taking so long to be updated. How long is this going to take?

Resolved! EE app

For over month it's not been working and internet isnt good either what's happening and what's going on I've been an eye customer for over 3 years now it's rediculas 

Soph30 by Visitor
  • 310 Views
  • 2 replies
  • 0 Helpful

App not working again today

Are you giving all of your customers any recompense for this service failure….. particularly when you’ve just massively increased your prices?

Comment

Sometimes difficult to use EE app and if you try to open EE app it’s too hard. If you open one time it’s work very well. But I like it. 殺殺thanks