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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 603135 Views
  • 0 replies
  • 12 Helpful

Poor customer service

Approximately 3 weeks ago I ordered a new galaxy watch online. I received acknowledgement of the order to be delivered to weston super mare store.after that nothing.Checked my app earlier this week and the watch has appeared in my billing section of ...

Ashes68 by Explorer
  • 454 Views
  • 3 replies
  • 0 Helpful

Ee app

The EE app had been updated on my phone but my bills and plans are not loading. Any suggestions?

mjm1981 by Visitor
  • 327 Views
  • 1 replies
  • 0 Helpful

Re: My EE says I am not the account holder

Same issue for me and once I select Manage numbers it shows this:So I assume this can't be changed by yourself.It is very weird as I have been the account holder and payer for years, in fact I can view and pay bills, view the usage, buy adds-on, but ...

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lalla86 by Visitor
  • 323 Views
  • 1 replies
  • 1 Helpful

CONTENT UNLOCK IS SO DIFFICULT

EE you are making this so DIFFICULT with this CONTENT LOCK. I get its for kids safety. But **bleep** make it easier to do. My details are RIGHT but all I'm served with is a error message.So then i have to call you? This isn't a thing i should have to...

rossonzai by Investigator
  • 3126 Views
  • 10 replies
  • 13 Helpful