15-11-2023 09:53 AM
The option for Live Chat has gone. Does anyone know how to get it back? Thanks.
15-11-2023 09:56 AM
It's now on the app.
15-11-2023 10:22 AM
Thanks for the reply but on the app i have the option to go to Help & Contact Us, but no option for Live Chat 😞
15-11-2023 01:13 PM
Hi @jazzmondasine1,
Can you see the 'message us' option at the top of your screen when you press the help button in the app?
James
15-11-2023 01:17 PM
15-11-2023 01:19 PM
Are you using a pay as you go or pay monthly plan @jazzmondasine1?
James
15-11-2023 01:20 PM
15-11-2023 01:24 PM
Are you using the latest version of the app @jazzmondasine1?
James