EE app and website

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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! Bills and Payments

I can’t change my payment information. My app looks like it has changed to the web version and I can’t change my payment information for days now

Outage again

Live in Sy10. July and august both saw my mobile broadband and 5 g mobile reception being constantly down. What is going on? September was a bit less unstable, but now we are early in october and back to both dropping all day and into the late e...

Last minute app upgrade

How convenient that ee updates the app when I go to gift my data at the start of my data reset. Especially after all the problems I’ve been having over the past several months in gifting data.

Resolved! Want to check my account

Resolved! My EE App Outage Megathread

Starting a Megathread for the My EE App Outage/maintenance currently happening (19-9-23)

Maintenance

Hi, when the maintenance is done?

Resolved! Problems since switching from pay monthly to PAYG

Hi,Hi all,I just switched from EE contract to PAYG few days ago. My number disappeared from my EE app and online account and I am not able to re-link it. I tried to make a new account but again I am still not able to link it to my EE account. I tried...

Online app

Is anyone else having problems with the online app. It keeps saying sorry we're having problems. I just want to check my bill

Resolved! When finish my contract

Resolved! Account website unavailable

Been getting website under maintenance for weeks.