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2 issues

BobbyMc82
Valued Contributor
Valued Contributor

‎20-11-2023 03:44 PM

afternoon all,

 

I seem to have two issues, first is I has two Apple Watch accounts linked to mine but only have one watch and I can't seem to cancel either. my other issues is every time I log onto my account for possible purchase anything (for example I wanted to look at the gaming offers) it keeps saying it can not log me on to my account when I click onto most links.

 

 

anyone else having issues like this?

0 Helpful
3 REPLIES 3
Leanne_T
EE Community Support Team

‎20-11-2023 05:07 PM

Hi @BobbyMc82 

Thanks for coming back to the community. 

Can you view your account if you log into ee.co.uk and see the offers available? 

How much are the charges for the Apple Watch and how long have you had the watch? 

Leanne 🙂

0 Helpful
BobbyMc82
Valued Contributor
Valued Contributor

‎20-11-2023 05:27 PM

Evening Leanne,

 

both charges are £7 each both with there own phone number. I can log on to my account, but when I click offers its says it can't log me on

 

Bobby

0 Helpful
Leanne_T
EE Community Support Team
In response to BobbyMc82

‎20-11-2023 05:35 PM

Thanks @BobbyMc82 

I would suggest getting in touch with our customer care team who will get this looked into in more detail for you. 

Leanne 🙂