Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi, I have not been able to gift data both on the app on the web. It is coming up with an error message. How do I go about it?
My son is stuck and needs DATA ASAP bur once again the stupid App won't load the share DATA. Been trying since 6am this morning, what is the point of the feature being in your plan if unable to access it when required.
Just updated the Android app from 5.18.1 to 5.19.1 and now I can't log on - it won't go past the password screen. Previous version (5.18.1) worked fine. I have cleared cache, deleted all data and also uninstalled and reinstalled to no avail. Please a...
Since the App was updated it’s useless, constantly not working, under maintenance etcespecially problematic when gifting data, states come back later, etc. even tried the web page rather than app, same problem and have tried a number of devices as we...
Hi. I got a sim a few months ago and registered it on the app. I then found out that the sim I was sold was not the correct one. I wanted a data only so I could test signal strength on all the locations I will be visiting. That being said I have now...
How do you change this onlilne?
I am curious as to whether anyone has ever had a response from this contact form, other than a generic " we are investigating" automated reply? I have been waiting weeks for a response to my query as to when they will actually fix the problems in my ...
Where do I find my account information now on this new app?
You been improving my app for weeks. I can't get onto website pay my bill.Then I will late payment charged My contract ends in November I might at other networks this is too stress ful
