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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 617029 Views
  • 0 replies
  • 14 Helpful

Resolved! So so painful to find a detailed bill

Why is it so hard to get a detailed bill. I know I can text 150 for the balance but I need to check whether I've been charged for something incorrectly. It almost feels like it's a deliberate ploy. There doesn't seem to be the option to do very much ...

problem chat

when do you have your chat open because I've been writing for 3 days that it's closed, it's a joke, no communication with you

Resolved! The Dreaded EE App

All the time I have been with EE I still can't access my bill. Every time it's there's a problem try later. The only advise I've had is restart phone or install updated app. All of which I have done and it doesn't work.Reading some comments I can see...

Podge4 by • Investigator
  • 1493 Views
  • 10 replies
  • 1 Helpful

Linking new payg sim

I’ve received 2 new payg SIM cards on subscription. - I paid £15 for each subscription. They both arrived with £10 credit each. - I can’t link my sims to EE via website or App can someone please help

DannyG5 by • Explorer
  • 599 Views
  • 3 replies
  • 0 Helpful

Poor communication

It seems like whenever you have an issue on EE. The only way to contact then is by phone calls that have nearly 30 minutes wait time. The app barely works, the website buttons don’t work and I seem to hardly ever be able to log in. This is supposedly...

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Tein by • Investigator
  • 1008 Views
  • 5 replies
  • 2 Helpful