account XXXXXXXX cant complete a ee online account

hitech
Visitor

‎01-12-2023 09:22 AM - last edited on ‎01-12-2023 10:33 AM by

Account XXXXXXXXX

 

tried to set up online account and it asks for mobile number on account to send code.

 

SIM is not in a phone it is in rooter for data only, so we will never receive code.

 

how do i get around this

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎01-12-2023 10:24 AM

Hi @hitech 

If you go onto the router hold page dies it not have a text message option. 

If not put the SIM into a phone, set up and then use it in your router. 

Thanks 

 



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XRaySpeX
EE Community Star
EE Community Star

‎01-12-2023 11:49 AM

Mobile routers contain a SIM. All SIMs have a mobile no.  Look at http://add-on.ee.co.uk/status from a device connected to your mobile router by WiFi to see your data & credit status as well as its mobile no. at the top.

Most mobile routers can receive texts. Login to it & look for the SMS Section/Inbox.

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