EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 600763 Views
  • 0 replies
  • 12 Helpful

Resolved! Problems since switching from pay monthly to PAYG

Hi,Hi all,I just switched from EE contract to PAYG few days ago. My number disappeared from my EE app and online account and I am not able to re-link it. I tried to make a new account but again I am still not able to link it to my EE account. I tried...

Online app

Is anyone else having problems with the online app. It keeps saying sorry we're having problems. I just want to check my bill 

Poor customer service

Approximately 3 weeks ago I ordered a new galaxy watch online. I received acknowledgement of the order to be delivered to weston super mare store.after that nothing.Checked my app earlier this week and the watch has appeared in my billing section of ...

Ashes68 by Explorer
  • 431 Views
  • 3 replies
  • 0 Helpful

Ee app

The EE app had been updated on my phone but my bills and plans are not loading. Any suggestions?

mjm1981 by Visitor
  • 308 Views
  • 1 replies
  • 0 Helpful

Re: My EE says I am not the account holder

Same issue for me and once I select Manage numbers it shows this:So I assume this can't be changed by yourself.It is very weird as I have been the account holder and payer for years, in fact I can view and pay bills, view the usage, buy adds-on, but ...

lalla86_2-1696194267914.png
lalla86 by Visitor
  • 304 Views
  • 1 replies
  • 1 Helpful