EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 603163 Views
  • 0 replies
  • 12 Helpful

Re: My new home address

Hi there,I need to update my new address on ee website account. I don't have the option to change my new address as you have said I have gone to Plans and subscription but there is no address option. Why is that? What shall I do please?Thank you,Clau...

Can’t link to my product

I have been using EE service for over 2 years and I would like to my EE account and billing. When I tried to login in and link to EE product, it said “We have to stop here” after the 4 digital code generated. Now I am thinking to switch another provi...

JOSEPH_L by Investigator
  • 854 Views
  • 7 replies
  • 0 Helpful

Accessing bill on app

Does anyone else have issues accessing their bills on the app.I haven't been able to check my bills on the app since they've updated the app, all I get when I click check my bill is either a black screen with the the blue circle spinning & spinning o...

Kenmac15 by Investigator
  • 464 Views
  • 3 replies
  • 0 Helpful