Since i have update the app i cant log into the ee app

Philipdixon26 · ‎09-11-2023

Since the new update I can't get on the app and I have 3 other sims so I can data share it need sorting ASAP many thanks 🙂

Katie_B · ‎10-11-2023

Hello @Philipdixon26.

Welcome to the EE Community.

Are you able to log in to your EE account online OK rather than the app?

Katie

Philipdixon26 · ‎03-12-2023

Why is it since I've done the new update I can't give my family more data and I can't see my bill we need this sorting

Christopher_G · ‎04-12-2023

Hi @Philipdixon26

Welcome to the community.

Could you try deleting and redownloading the app please? If it still isn't working, could you try the desktop EE site and let me know if you're able to access it there?

Thanks

Chris