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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 8678 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 22623 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 477752 Views
  • 0 replies
  • 12 Helpful

Hate the updates

The updates are a nightmare, I really don’t like what u have done, it’s not easy to use anymore !

EE2464 by Investigator
  • 273 Views
  • 1 replies
  • 0 Helpful

Customer service help.

If u want to pay a bill or gift data call EE customer service & they can do it for u, I gifted my wife threw advisor & he's going to call me on Fri 2nd June when my new allowance starts to gift wife again, They are there to help so use them to take t...

Brian_ by Visitor
  • 301 Views
  • 1 replies
  • 0 Helpful

When will you fix all of the issues

How the hell is the app still not working ee  you are useless you raising prices, and the service gets worse absolute joke of a company. I'm surprised your not blaming it on a mast like normal and then lie again saying that you have an engineer on si...