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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 597091 Views
  • 0 replies
  • 12 Helpful

Re: My EE says I am not the account holder

Same issue for me and once I select Manage numbers it shows this:So I assume this can't be changed by yourself.It is very weird as I have been the account holder and payer for years, in fact I can view and pay bills, view the usage, buy adds-on, but ...

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lalla86 by Visitor
  • 296 Views
  • 1 replies
  • 1 Helpful

CONTENT UNLOCK IS SO DIFFICULT

EE you are making this so DIFFICULT with this CONTENT LOCK. I get its for kids safety. But **bleep** make it easier to do. My details are RIGHT but all I'm served with is a error message.So then i have to call you? This isn't a thing i should have to...

rossonzai by Investigator
  • 2976 Views
  • 10 replies
  • 13 Helpful

Resolved! Permissions

Hi When I try to change my settings in the app it tells me I need the bill payers permission. I am the bill payer and can't see a way of altering the settings. Can anyone advise please.

Resolved! Rewards

Tring to join ee airtime rewards but keeps saying unauthorised 

App failing again can't see data or bills

I feel the app has been useless for last 4 MTHS. Husband has left for O2 and he has cheaper bills, roaming for free. Surely EE can sort their app out by now? Customer Service is good yet App is appalling 

SR51 by Investigator
  • 367 Views
  • 2 replies
  • 0 Helpful