Contacting EE!

holly1236
Investigator
Investigator

‎10-12-2023 08:52 AM

How can I contact EE if my phone is broken and I can't call?!

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5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎10-12-2023 09:20 AM

@holly1236  You use a different phone.    07953 966 150

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
holly1236
Investigator
Investigator
In response to Chris_B

‎10-12-2023 09:27 AM

Seriously lol?! If I could do that I would have done! I don't have access to another phone

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Chris_B
EE Community Star
EE Community Star
In response to holly1236

‎10-12-2023 10:32 AM

@holly1236  how does anyone on here know you don’t  have access to a different phone, and mobile or landline?  You’ll be surprised that some customers think you have to call from a EE phone. 
  If you’re a contract customer you can use live chat.  Is this for an insurance claim?   If it is please read THIS  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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ADZ2991
Investigator
Investigator
In response to holly1236

‎10-12-2023 11:00 AM

A friend, relative, neighbor? 

Or use live chat? 

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XRaySpeX
EE Community Star
EE Community Star
In response to holly1236

‎10-12-2023 03:19 PM

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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