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My EE help chat

MarcinT
Investigator
Investigator

‎11-12-2023 10:26 PM

Why I can't see chat options in help section only calls ?

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎12-12-2023 06:54 AM

Hi @MarcinT 

There is no chat. Use the message us option in your EE app under help, or call EE CS on 150. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
MarcinT
Investigator
Investigator
In response to Northerner

‎13-12-2023 01:57 AM

There was chat till I had activated price plan, after  cancellation disappeared. I chatted to ee Cs and have screenshots 

0 Helpful
Christopher_G
EE Community Support Team
In response to MarcinT

‎13-12-2023 07:58 AM

Are you still on a pay monthly contract, @MarcinT? Did you try the help section of the My EE app?

Chris

0 Helpful