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Re: Change address

Bailey52daisy
Visitor

My new address is 

[Mod edit: Please don't post your address in this public forum. Thanks] 

1 SOLUTION

Accepted Solutions
James_B
EE Community Manager
EE Community Manager

Hi @Bailey52daisy,

Welcome to the EE Community. 🙂

You can update your address in the settings and permissions section of the EE app.

Hope this helps.

James

View solution in original post

3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

Hi @Bailey52daisy,

Welcome to the EE Community. 🙂

You can update your address in the settings and permissions section of the EE app.

Hope this helps.

James

Hello,

I just tried to change my address on the app and website … there’s no option to do so. And in the help section, under the heading to change address, there’s the steps to change preferred name instead. 

Please fix this EE

Thanks. 

 

 

 

Katie_B
EE Community Support Team

Hi @MiriAizawa

Welcome to the community. 

Please follow these steps in the EE app to update your address:

Plans & subscriptions > Mobile > Scroll down to Settings and select 'Check settings' > Scroll down to the very bottom and select 'Change billing address'. 

Please be sure to let me know if you have any other questions. 

Katie