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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 8544 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

Alex_M_0-1687766298066.png Alex_M_1-1687766331596.png img-07 copy.png Alex_M_3-1687766544821.png
Alex_M by Star Contributor
  • 22512 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 474990 Views
  • 0 replies
  • 12 Helpful

App unavailable

Any idea when app will be available, been a few weeks since the 'last minute' tweeks were being made 

Alix7 by Visitor
  • 279 Views
  • 1 replies
  • 0 Helpful

My Account

MY ACCOUNT I always pay on the app and I can’t get into it so can you sort this out.I an trying to pay my bill and can’t. xxxxx xxxxxxx [Mod edit: Please do not post personal information on the public board. Thanks!]

**bleep** ee

Weres the app gone contact is crap 4 ee even when u get to talk to the staff nothing gets done 

Resolved! Ee upgrade

The upgrades are worse than finding a deal as a new customer. Even a sim deal is far worse than my current. I have 50 gb for £15, the best cheapest deal  I can upgrade too is 5gb for £20 p/m The handset deals are ridiculous. I can buy a new mobile an...

Aziz12 by Visitor
  • 518 Views
  • 1 replies
  • 0 Helpful

Math5

xxxxxxxxx@xxxxxxx  [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Nika3 by Visitor
  • 256 Views
  • 1 replies
  • 0 Helpful