EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589783 Views
  • 0 replies
  • 12 Helpful

EE App

I woke up Tuesday morning this week login to my EE app and found I no longer have access to my mobile account only my broadband account try Phone 150 to get this fixed, but all they keep doing is asking for my IPV4 and I will not give it as private t...

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UkzVortex by Established Contributor
  • 1396 Views
  • 13 replies
  • 4 Helpful

Resolved! website error

bruh this website is so annoying Im buying the pay monthly and at checkout process. I have been trying to do this on 4 different devices and for 2 weeks but it never work at all. Error at every step and i cannot do anything, so terribleI called 150 a...

TV & Sport

HiWhy do I get this error? I’m only trying to look at the TV & Sport packages… 

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ollie798 by Contributor
  • 380 Views
  • 1 replies
  • 1 Helpful

Linked accounts / issues with quality of internet??

Does anyone have issues with linking accounts (2 mobiles and internet), which prevents me from seeing them on the app. Also, hey had completely the wrong email address, one that I’ve never had which apparently gets changed but due to the new system, ...

Starby69 by Visitor
  • 397 Views
  • 1 replies
  • 0 Helpful

The EE call centre is dysfunctional

You may die waiting and working for resolution. You will be passed from pillar to post, forced to repeat security every time, and to repeat your story again and again. No matter how much they inconvenience, aggravate, insult, frustrate, intimidate or...

Hulleydn1 by Investigator
  • 1616 Views
  • 6 replies
  • 0 Helpful

Resolved! error in pay bill through E-E app and web

Hello, I can not pay my SIM card  bill through E_E web site and mobile app, It gives an error message that it is not possible to pay now, try again later even I have tried different days still the error message is exist. It seems there is a problem i...