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Cannot use web site with Firefox

BenArgyle
Explorer

It is impossible to log in with Firefox to this web site.  As soon as you put in a username/email address and password on https://id.ee.co.uk/login or https://auth.ee.co.uk/ you get sent to https://id.ee.co.uk/logout.

The site works perfectly with Google Chrome.  Please can it be made to work with Firefox?  I get the same issue under Windows 10 and Linux (Fedora 37).

6 REPLIES 6
XRaySpeX
EE Community Star
EE Community Star

Not impossible! I do it all the time on FF. Your particular a/c may need resetting.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

How does one do that?

XRaySpeX
EE Community Star
EE Community Star

By calling CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
jetski
Investigator
Investigator

I have the same issue. It's annoying. It can't be the account as it works on other browsers/devices.

Chris_B
EE Community Star
EE Community Star

@jetski  FF works for me.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Maybe it is just ffix on Linux.

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