Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hello , I can’t open videos porn , what can I do ?
How do I access my account? I have a whopping amount been taken by DD!
So just joined EE - paym, with 3 sim deal for the family. Account holder has set up their account, when the 2nd and 3rd users run setup and try to use app or web login, keeps stating:-no planlink accountwhen you try to link account, states account i...
HiyaHow do I change my address?
Hi my EE app having problems, for the past 2 days I have not been able to log on.I get to were you enter the pin and automatically puts the pin in it and does not go any further,I have videod it and sent it to EE on twitter without sorting the proble...
HiiPhone 12 and iOS 16.5Since the latest update, every time I log in the app acts as if I’ve never used it before. It asks me to log in on the EE website, asks me to setup a PIN, asks me if I want to use FaceID next time (I say yes), then get a rotat...
I agree ee are useless. the amount of problems I have had is a joke.
How is the website and app still so bad? I've been trying to upgrade online for days and the website is stuck in a continual loop. For the size of the company and revenue income you'd think they'd be able to organise a functioning website. Terrible s...
I've never once been able to access my account. Are other customers experiencing the same problem?
