EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Suspicious app outage

Funny how everyone can’t access their payments all I’m saying is that there better be some sort of compensation as it’s strange that it’s down for most of the day

only one phone bill showing up on account

recently i have not been able to see my two other plans i was just wondering how i could possibly change to see my remaining data on my other plans?

App is useless !

The EE mobile app has been absolutely hopeless for quite a while now. I'm sick of it ! uninstalled & reinstalled numerous time & it just does not work. Plus our broadband keeps dropping in & out for no reason, EE can't find a fault.All our family are...

How long for the new sim upgrade to appear on app?

Upgraded sim card last night but not showing on app the new lay out is so difficult to navigate

'Can't log in' to upgrade but i am logged in!

i am trying to do an early upgrade because my phone has gone completely unresponsive, but the website is taking me in circles!i logged into my account, going to look at upgrade deals and it just tells me it can't log me in!i can't call the 150 number...

Resolved! Unable to gift data

Why is myEE and the app both down?

How can you take the entire functionality of the site offline?

Re: How to bring up an EE account and view historic transactions etc

I am having the same problem. My phone is linked but it now asks for a pin???? what for when I am no longer a customer but want to see my bills/invoices for the past 6 months. I am supposedly able to do this for 12 months. What pin are they talking a...

Promotion offering 40% discount from EE

Just got a call from a supposedly agent who works for EE saying she will basically cut my contracted bill in half after asking how much I paid. When ask how long will this promotion last rush and said one year but needed my email address first so the...

5G broadband router says I’m out of data

I’m supposed to have 500 GB of data. Suddenly tonight the router says I’ve used up all my data. In 20 days of my billing cycle. I have never once hit the data limit in 13 months of owning this router. Now after 20 days it’s trying to tell me I’m out ...