Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I've never once been able to access my account. Are other customers experiencing the same problem?
Hi, I need to gift data to my daughter and husband each month but it just says can't gift data at this time. This is useless as they have 1 GB and I share my data with them. Can you please fix this, its been happening for months.
I may not like how complicated you have made this but I just wanna find out why my bills gone up? I liked the private app where it was just my account not sure what's going on. Haha thanks amber.
Hi I cant open my app pls help
I have 2 accounts with EE, I have some mobile devices on one account associated with one email address and another account associated with another email address.I could log in on my mobile, but the 'Home' page 'thinks' then comes back blank.I could l...
This app is now the most buggy app that I have.Since a recent update it hangs on the opening EE screen and won't move on any further.Used to work fine. And yes.. I have cleared the cache. I have cleared data.I have uninstalled and reinstalled the ap...
Hi when is this app gonna be back up and running it has been down and being worked on for weeks now
How do I unlink my phone from someone else’s account. (I do not know who they are)
No Internet when I am away from my hub
Hello. I have problems and issues with my ee app. Before I could log in easily and check my data and everything else I needed to, it has been months since it hasn't worked at all. I can not check anything. It says they are working on the app. Mainten...
