Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Why has EE changed so much? I haven’t been able to log onto the app for months now, every time you click on the app it states there “last minute maintenance” it hasn’t functioned properly for ages so what maintenance would this be? I can’t gift data ...
How do I view my account please and what I am paying for. It used to be so straightforward and quick. Now it's changed and taking so long I am getting fed-up and thinking of leaving
Does anyone have the same issue as me? Anytime I am logged into the app and press any link relating to basic extras, adding on accessories or even trying to look at EE shop I always get redirected with a message that says 'we're just making some chan...
Hi I’d like to add data to my childrens phone. How do I do this with the app not working
Hi, my app isn’t working and I am unable to transfer data
I have been with ee for two weeks and so far had no luck in accessing the app to view the account etc. It keeps closing down. It shows a profile but nothing else. I have been to two ee branches and they have no idea what is wrong. One branch sugg...
