Call back request to help with online account access, still waiting been hours

[Katie_B]

Good morning @Doddy01. 

Thanks for coming here.

How did you request a call back?

Katie

[Doddy01]

150 and accepted text with detail of issue

[Christopher_G]

OK, thanks @Doddy01 

When did you put the request in? Have you had a call yet?

Chris

[Doddy01]

Yesterday twice around 1pm and 8pm.

Think I need to start again with online account

Is it best to go into a shop.

[Christopher_G]

If you do go into a shop, they will be able to try and help you get set up, @Doddy01 

EE Store Finder | How to find your nearest EE store | EE

Chris