Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
The EE app requires significant improvement. You have buried the data gifting function and after wasting a lot of time finding it, it then crashed 50% of the time. EE have also taken away the ability for its customers to contact them by speaking to a...
Hello, are any of you having problems adding anything to your account from either the app or the Web. Can not do anything on either so am after some help
How I can do that.
When I logged into my account it used to show which phone I owned, but I can't find that on there now. I have just purchased a new Android phone from Amazon (as it was much cheaper than doing on a contract) and also started a new Sim only contract a...
I haven't been able to get pass this terrible bug on the EE app all week since me and wife have been on holiday!You login to your EE app (which already has your info and phone number registered to it)You select the roaming abroad option and then sele...
I've had my phone for 12 years but just found out it's not registered with EE. I have signed up for the my ee account to try and register it but can't find the settings box in the menu. What am I doing wrong.
I am trying to gift data to my family, but since updating the MyEE app on my Samsung galaxy S21 I have been unable to login.It gets as far as the enabling face/fingerprint login and then gives up with an error.I have tried clearing the app's cache an...
