Re: Why won't my phone let me gift data from my account?

Ihodge
Visitor

‎13-04-2024 05:55 PM

I am using app have gifted data to my wife over a year both on same account it says sh

e can gift to me but not other way round

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎13-04-2024 06:26 PM - edited ‎13-04-2024 06:27 PM

@Ihodge : She must be the A/c Holder. Only the A/c Holder may do the gifting.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Leanne_T
EE Community Support Team

‎14-04-2024 08:14 AM

Hi @Ihodge 

Thanks for coming to the community.

You can change who runs your account by logging into EE,

Please see our How do I gift my data and set controls? Help page for full details 🙂

Leanne.

0 Helpful