Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I wanted to look at upgrading my handset early but all I get is the above message. I have rang EE but they said it looks fine on their end. Has anybody found a solution ?
My partner has added my phone to her EE account however I would like to be be on my EE account Is there anyway I can take it off her account and add it to my own?
Mine says the same and it won't let me change a thing!
Hi. I decided to join EE and get a pay as you go SIM card and after putting it into my phone, I can't link it to my EE account. It just keeps saying to try again later. Tried again later and still nothing. Might I be doing something wrong? Thanks:)
I have always been able to view my phone, and two daughters also on my account, however since upgrading my phone, the other lines are not visible, the site also says the bill payer must make any changes. .? I am the bill payer, and need to be able to...
May be on 12 August I paid my bill but now its says to pay the bill again
