EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 11979 Views
  • 33 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

Alex_M_0-1687766298066.png Alex_M_1-1687766331596.png img-07 copy.png Alex_M_3-1687766544821.png
Alex_M by Star Contributor
  • 25555 Views
  • 15 replies
  • 11 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 539813 Views
  • 0 replies
  • 12 Helpful

Re: Data Gifting

Hello. I have just installed the app. The numbers of my 3 sims are all listed, but I can't find out how to data gift from one to another. Only one of the three phones is a smart phone. The others just do calls and texts.Please can somebody help?Thank...

Spuggs by Explorer
  • 621 Views
  • 3 replies
  • 0 Helpful

App not working

If you’re having trouble with the app or cant gift Data ? Try uninstalling the app and then reinstalling it. It works for me .. 

Me999 by Investigator
  • 309 Views
  • 1 replies
  • 0 Helpful

Tnt sport activation

Help please. Have tnt sports as an add on however I'm unable to set up an account to login. It asks for postcode and phone number. I enter both and it says invalid 

Allenmuir by Investigator
  • 587 Views
  • 4 replies
  • 0 Helpful