Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi I keep getting this error message when trying to order an Iphone on your website. When you're trying to view the product this error mesage keeps coming up.
In My EE, it used to show you the date you will be able to upgrade early at no cost (usually about 45 days before the end of the current contract?). But now it just shows me when the contract started, when it's due to end, and what it would cost to ...
On my ee app it says I can upgrade on 0, after talking to someone in the executive office and then agree I can upgrade next month. So after checking today it says ungrade on 0 what does this mean?? It has no option to sign in and upgrade
Hi All Possible for anyone can shed some light on this issue I'm having with my account? I went online to see if I could upgrade my phone, as my upgrade is due in the next 14 days. But when I try to see what I can upgrade to, I get this message.I kno...
Delete an old account from over 20 years ago that has linked to my new one because I use the same email address. It shows in the billing area although nothing is being billed to it.
I'm trying to upgrade and my account says I'm not the account holder. I am. I've relinked myself as the account holder and bill payer and it still says I'm not the account holder. Any ideas?
Hi,i've just signed up to a new Pay monthly sim. I used my email which I forgot already has a PAYG sim linked to it. Will this cause an issue when i get my new pay monthly sim? Or do I need to delete the PAYG sim from my account as i no longer use it
I have been trying to link my products on the ee app get so far usually to the point where it asks me am I the bill payer when I click yes it then says there is an error and to try again later, I have tried for the last week and have the same problem...
Hey..Just wanting to no when I'm due a up grade..ThankRachele
