08-06-2024 08:22 AM
Open EE App > shop > add another SIM > SIM Only > Select Plan > then journey is lost
This happens many times then I contacted customer support and ordered new SIM
08-06-2024 09:12 AM
Morning @Rky
Thanks for coming back to the community.
I am sorry to hear you experienced problems ordering online but glad to hear this has been ordered for you when you called.
Have a lovely weekend 🙂
Leanne.