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Can't view bills through app

Ajd5
Visitor

Since joining EE I have never been able to view my bills through  my app. Originally, I was told there was a delay and in linking accounts and I should wait until the 24th February. When that date passed I called again and was told that they would put a request through and it would be fixed in 24 hours. The problem wasn't fixed so called a couple of weeks later . This time I was told it would take 24hours to fix the problem. Again nothing happened. 

1 REPLY 1
Leanne_T
EE Community Support Team

Hi there @Ajd5 

Thanks for coming to the community. 

Can you view your bills if you log into your EE account online? 

Do you have a mobile or broadband account? 

Leanne 🙂