Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi I haven't got a credit card only debit card and want to turn parental control off could you please help me
I hate this new app@EE
Can I please change my address I have recently moved
Hi,I brought my phone in for repair and I checked online and it states that I can view my quote online and pay for it. However the button does nothing. I phoned the store and they said I had to come in, I phoned 150 and they were very unhelpful. The...
I cannot share data across my daughters as the app is down, what is going on????
Recently switched to EE from Bt and it is a disaster. I can open my EE app and even link my wife’s mobile sim to it but it simply won’t accept my mobile sim - even though my mobile number is shown in my account profile! So I can’t actually manage my ...
I am unable to gift data to my other numbers in same billing account. Keep on getting message unable to gift data try again later
The app is down how do you gift data to your child’s phone.
Hi there, I just switched to EE on a pay monthly sim. I’ve downloaded the EE App and registered but it won’t let me link my sim to the account…it just keeps saying that ‘it’s not working’. This has been going on for a week or so. Any ideas how to ...
Every time I try to switch to a sim-only monthly plan, it just keeps redirecting me to the "What are you looking for page?". I tried numerous times, it keeps looping.
