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Website is shocking

Colstalex
Skilled Contributor
Skilled Contributor

Once again the EE site is shocking. I try to login and get the page below which is hopeless. I  have tried clearing history, using different browsers, used a Mac and Windows, iPad, and iPhone and nothing works. It has been like this for a few days. EE must have the most unreliable web site of all the major networks.

Screenshot 2024-08-29 at 16.55.44.png

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Thanks for coming back to me @Colstalex 

To discuss your options, please call us on 150 and the team will get this looked into for you. 

Leanne.

View solution in original post

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @Colstalex 

I am sorry to hear you are experiencing further problems with your EE account.

Are you able to log into the EE app and view your details? 

Have you made any account changes since you last logged in and could view the information? 

Leanne 🙂

Colstalex
Skilled Contributor
Skilled Contributor

The app is fine as long as you don't want to buy another sim etc., it takes you to the store where you have to login and where it all falls apart again.

Leanne_T
EE Community Support Team

Thanks for coming back to me @Colstalex 

To discuss your options, please call us on 150 and the team will get this looked into for you. 

Leanne.