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Community Activity
Support to reduce billing as lost my job
Hi all, i am looking for some advice. I had lost my job at the end of last October and using my savings to pay bills. I had seen today on EE web site that if you are claiming Job seekers allowance that they would be able to support you with reducing ...
Continual Orange Light
Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...
Xbox game pass ultimate still linked to my xbox account
I've had Game Pass Ultimate as my inclusive extra/add-on for probably a year now, but have decided to swap over to getting 4K Netflix (I use it more and use Game Pass less these days). However, my xbox account still says it's linked to BT/EE, so I ca...
Cancelled order
I ordered anew phone yesterday paid the upfront payment yet today i got a text saying my order has been cancelled
Currently abroad (Majorca) and cannot make any sense of roaming charges
Hi folks. I’m new to EE’s method of handling roaming away from the UK so spoke in advance if any of this is daft. I checked in advance and found a refeeende that said I can only buy a roaming pass once I’m in Majorca. That seemed really odd as it ope...
Live chat
Hi, is it usual that Live Chat is unavailable under Help, all day Sunday?
Resolved! Cannot Select from Channel Guide
I have new TV Box Pro, and all of the Apps are working fine - all over Broadband with no aerial connection.I can see all of the channels on the Guide, and the list of programmes, but if a select a programme, I receive a black screen and then a IPC60...
Ordering 1.6GBPS
Hi All, i am trying to order 1.6 Gbps line The order goes through ok at the beginningA ,bit of the back story first, I have 2 ONTs at my property, one was EE 900, but has just been canceled, to try to reorder the 1.6 on this lineThe other ONT is with...
Cancelled order
I placed a order yesterday paid the upfront payment and today i got a text saying order cancelled could someone tell me why and when will my refund be
I need to remove the WiFi extender from my package.
Hello,I need to remove the WiFi extender from my contract, it's £7 a month, and i do not use or need it - it's been carried over from when i was on just BT - I've already been charged on my latest bill for non return of the BT disc.
