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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589565 Views
  • 0 replies
  • 12 Helpful

Date must be after date of birth

Is there someone that can help me with this issue? Having same problem that a couple of other users have described on this forum. Have a 20% off discount code that I want to apply so can’t do the order over the phone  

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podcfc67 by Investigator
  • 1572 Views
  • 11 replies
  • 3 Helpful

About ee service phone number

07953 966 350, is this an official contact number of ee? I call EE service through the app, it automatically call this number but not 07953 966 150.

q726ydyh by Investigator
  • 1125 Views
  • 4 replies
  • 0 Helpful

Account migration ee id

Technical support have informed me there is a problem migrating some new ee customers re. ee id to the platform online/app where access to billing and family data sharing can be managed.I am affected by this.How long will it take to resolve?

Doddy01 by Investigator
  • 410 Views
  • 3 replies
  • 1 Helpful

Contacting EE

Hi all, trying to get through to EE on the phone and all I get is a text message saying someone will contact me in 15 minutes. No phone call from them at all. 

BOBTEL by Visitor
  • 467 Views
  • 2 replies
  • 0 Helpful

Mobile bill

Hi I recently got my son a mobile with EE as they are merging with BT. Previously had mobile with BT. Anyway set it all up and could see all the info etc for data and phone on the app and website. However since my bt broadband and TV has gone over to...

Points

Iv had a message about swapping points for an amazon 299 reduction voucher can anyone tell me what this means and if a legit thing 

Suz25 by Visitor
  • 20018 Views
  • 6 replies
  • 13 Helpful