Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
My EE account says I don't have the authority to change things and I should contact the account holder but I am the account holder, please help?me
You can find the top up page you can not find the balance page even though just remove your payment card omg
I have received a call from this number 02922640354 claiming that they are EE agent from Cardiff. The person says EE is providing a 30% discount but I suspect it could be a fraud. Is this number originating from EE?
I cannot activate sim
I can get on my ee website (but have to log in each time) but every time I want to try and put credit on my phone it goes straight to "do you want to leave EE"What is that all about?Steve
Just tried to log in to app but it says it is offline for 'improvements'. Same for the website. I need to check my balance and top up - I think my balance is zero but not sure. I am not in the UK so therefore I can't call or text 150 to top up or get...
I have just placed a new sim in my phone but keeping my old number but it will not send a passcode to my number to allow me to link devices - any ideas ?
Hi there,I need to update my new address on ee website account. I don't have the option to change my new address as you have said I have gone to Plans and subscription but there is no address option. Why is that? What shall I do please?Thank you,Clau...
